Order Processing

• Processing Time: All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.
• Order Confirmation: After placing an order, you will receive an order confirmation email with details of your purchase.

Shipping Rates and Delivery Estimates

• Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
• Delivery Estimates: Delivery times may vary depending on your location. Typical delivery times are:

Standard Shipping: 5-7 business days

Expedited Shipping: 2-4 business days

Overnight Shipping: 1-2 business days

Shipment Confirmation and Order Tracking

• Shipment Confirmation: You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).
• Order Tracking: The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

• International Orders: RBBeauty Box is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages and Lost Packages

• Damages: RBBeauty Box is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
• Lost Packages: If your package is lost in transit, please contact us and we will assist you.